Using Schoolmeasures for Service Requests

Greater efficiency, Better service

Schoolmeasures helps manage work queues

In addition to project management, SchoolMeasures (www.schoolmeasures.net) can be used to manage work queues in school districts. SchoolMeasures helps lessen the blow to students of declining budgets by enabling districts to operate more efficiently and shift dollars from non-instructional activities to the classroom.  By keeping a time-stamped running record of what's been requested and what's been done, it avoids misunderstanding and strengthens accountability.  At any time, stakeholders can access performance management data and see how things are going without separate data gathering.  Click here to learn how to get started

Facilitating accountability beyond the classroom

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Accountability in education is about taking actions to improve student achievement.  SchoolMeasures provides a vehicle for adults responsible for non-instructional activities to contribute;  it helps them make more of the district's budget available for instruction, and  deliver a level of customer service that allows teachers and administrators to maintain focus on student achievement.

Smart data to make smart decisions

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Performance management data and status reports are generated in the course of normal operations;  there is no need to interrupt work to collect data.  Both customers and service providers can access updated data in pre-formatted reports to find out where things are, what's working and change what's not, identify and resolve bottlenecks , and ensure resources are deployed where they are needed most.  Reports in PDF format can be quickly generated for meetings and presentations.

Transparency drives follow-through

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By making service requests through SchoolMeasures, a school administrator or other customer can see the detailed status of every request until completion.  SchoolMeasures keeps a time-stamped running record of what's been requested, what's in progress, and what's been done, so misunderstandings are avoided.  It is clear who has done what.  At any time, all parties can know what is the next step, and who is responsible.  There is a clear stream of communications for each service request between the customer and the staff providing the service; requests for new information or decisions do not get buried under a mountain of emails.  Service requests are prominently displayed until the customer is satisfied and sets the status to "closed".

Product features

  • Designed specifically for schools to be ready to use out-of-the-box
    • Users are pre-enrolled, roles are established for the service environment
  • Web-based and easy-to-use; no software to load, minimal training required
  • Pre-formatted reports in HTML and PDF that show 
    • Priority, status and party responsible for next step
    • New, completed, outstanding and highest priority work
    • Productivity metrics such as average time to completion
  • Time-stamped events log makes it clear who has done what
  • Collaborative capabilities facilitate management, discussions and teamwork across organizational boundaries
    • Can quickly see what others have been doing
  • Always clear who is responsible for the next step
  • Settings for priority, status, date due and other work parameters
  • Dashboard provides key data at-a-glance
  • Smart page layout is easy to read; takes advantage of wide screens
  • Super-fast editing; advance AJAX design eliminates waiting for pages to reload

How to start increasing efficiency and improving service

Schoolmeasures Glossary for Service Requests

  • Glossary A-Z

Self Startup

  • Instructions
  • Form (PDF version)
  • Form (MS Excel version)

Added-value Startup

  • What you get
  • Cost

Accountablity news

  • Making cuts in k-12 funding less painful for students

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